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FAQ

Quick answers to the most common questions about purchasing, installing, customizing, operating, and maintaining your Spa Space® pool.

Order, purchase and showroom

All information about the Spa Space® pool is available on the official website www.spaspace.it, where you can find:

You can visit our showrooms and exhibition locations at:

  • Vazzola (Treviso) – production headquarters
  • Castelnuovo del Garda (Verona)
  • Trezzo sull’Adda (Milan)
  • Giussano (Monza)
  • San Giorgio Monferrato (Alessandria)
  • Magione (Perugia)
  • Pomezia (Rome)
  • Coming soon also in Tuscany

 

Visits are always by appointment and scheduled with a technician to ensure sufficient time, attention to your needs, and the possibility of receiving an immediate, personalized quote.

Yes. The Spa Space® pool is designed, manufactured, and sold directly by us, without dealers or intermediaries. This is because:

  • The pools are not standard
  • They are not mold-based products
  • Each Spa Space® pool is custom-made, one by one
  • Each Spa Space® pool is tested on-site

Each Spa Space® pool is fully customizable.

The price is defined by the local technician, who verifies with the client:

  • Desired configuration
  • Feasibility of access and installation (as it is a non-dismantlable monoblock)
  • Installation conditions

The price includes installation, testing, and commissioning carried out directly by specialized Spa Space® technicians.
You can also contact us directly via WhatsApp at +39 349 3158991 for all necessary information and for a possible site inspection.

Delivery times vary depending on the period. Normally, they are 30–40 working days from order confirmation and receipt of the deposit, depending on the level of customization.

For orders placed from March to July, delivery times may increase by approximately 30 days.

Product and uniqueness

The Spa Space® pool is a patented, one-of-a-kind product because:

  • It does not use molds
  • It features a rigid internal shell made of white polypropylene, custom welded
  • It allows customized internal integration of loungers, benches, and steps
  • The exterior is made of moldable EPS and can be customized with:
    • RAL color of choice included in the price
    • Or prepared for alternative claddings such as:
      • Teak wood
      • WPC in various colors
      • Technical ceramic

Yes. Each Spa Space® pool is designed to perfectly fit the available space and architectural context, with virtually unlimited internal and external customization options.

In the Gallery section of the website you can find examples of:

  • Private pools
  • Public and hotel pools

The only limitation concerns transportation by truck or crane truck:

  • Maximum water surface size: approx. 2 x 6/7 meters
  • Including the perimeter edge, the maximum total width is 2.44 m, compatible with standard trucks
  • Larger sizes (e.g., 2.5 x 6/7 m water surface) require road route verification

Dimension, heights and water level

The standard height is 85 cm, including perimeter cushions, designed for ergonomic comfort and proper system operation.

Yes. The Spa Space® pool can be partially recessed up to about 35 cm, reducing the external height to approximately 50 cm.
The degree of recessing is defined with the technical office, which provides precise instructions for preparing the technical compartment.

The water level is approximately 55 cm, determined by:

  • Internal shell height of 65 cm
  • A 10 cm reduction due to the skimmer

For a seated person, the water generally reaches the shoulders, with the head resting on the soft perimeter cushions.

Yes. It is possible to reach up to 90 cm, but comfortable seating will no longer be possible—you will be kneeling or standing.
Alternatively, internal loungers or benches can be raised to allow proper support, based on the user’s height and verified through computer models during the design phase.

Installation on terraces

Yes, provided that the slab has a minimum load-bearing capacity of 600 kg/m², considering a 55 cm water level and comfortable use.

You can:

  • Lower the water level through simulations performed with our technical office
  • Appoint a structural engineer to assess and carry out reinforcements

Materials and construction

The internal shell is made of UV-stabilized polypropylene, from 8 mm thermo-welded sheets, not mold-made. This allows maximum internal customization with loungers, benches, and steps.

No. It is supplied only in white to prevent oxidation, discoloration, or staining caused by chlorine, UV rays, or chemical products. The surface is protected by a double anti-UV treatment.

  • Resistance to chlorine and chemical agents
  • Smooth, hygienic, non-porous surface
  • No degradation over time
  • Virtually unlimited lifespan
  • Maximum customization compared to fiberglass or PVC

The external structure and furnishings are made of high-density EPS, coated with mesh and multiple layers of cementitious skim coat for a textured, material finish.

Yes. As standard, it is painted in any RAL color.
Upon request and agreement with the technical office, it can be prepared for cladding in teak wood, WPC, or technical ceramic.

Yes. The entire production cycle—from design to manufacturing and testing—takes place at our Vazzola (Treviso) headquarters, ensuring quality, control, and the enhancement of Italian craftsmanship.

Comfort, cushions and safety

Yes, they are included in the price. Functions:

  • Ergonomic headrest
  • Safety protection in case of impacts or falls
  • Made of marine-grade eco-leather, suitable for outdoor use and chlorine exposure
  • Wide range of colors available
  • Optional: matching cushions for benches and mattresses for external loungers

Yes, removable single black cushions are available and can be freely positioned on the edge.

Technical operation and filtration

The Spa Space® pool uses a skimmer with a cartridge filter and a circulation pump. Automatic filtration cycles run throughout the day.
On request, an overflow version is also available.

Sanitizing tablets are manually inserted into a dedicated opening in the skimmer wall of Spa Space®pool:

  • Chlorine – ideal for precise and rapid disinfection control; more economical but with stronger odor and irritation
  • Bromine – recommended for frequent use; less odor and gentler on the skin; works better in hot water
  • Active oxygen – perfect for those seeking very natural water, gentle on skin and eyes, but requires more careful dosing and frequent maintenance

The products are evenly distributed during circulation to keep the water clean.
For public or hospitality facilities, sand filters and other compliant solutions can also be installed, to be defined with the technical office.

All cleaning, maintenance, and sanitization products for Spa Space® pools are available on our dedicated accessories website:
www.accessoriperpiscine.com/prodotti-chimici-per-piscine-e-minipiscine-spa/

Here you can find chlorine, bromine, active oxygen, pH regulators, cleaners, filters, and all specific accessories to keep your Spa Space® clean and efficient.

Equipment and customization

The Spa Space® pool offers:

  • Water heating
  • Automatic water level management
  • Internal and external loungers, benches, and steps
  • Airpool hydromassage
  • Whirlpool hydromassage (water/air) through invisible wall jets
  • Waterfall activated by controls on the pool edge
  • Coordinated outdoor furnishings (steps, planters, emotional stove, etc.)
  • Advanced automatic water treatment systems
  • Interior and exterior LED lighting, RGB lighting with spots or LED strips
  • Manual or automatic covers
  • Bluetooth audio system with invisible speakers
  • Coordinated cushions for benches and outdoor loungers

Yes. A rolling shutter cover operated by remote control, which disappears into a dedicated compartment and covers the entire pool.
Demonstration videos are available on www.spaspace.it in the “What they say about us” section.

During circulation only, consumption is minimal at 0.13 kW.
Electric heating ranges from 3 kW to 5 kW depending on size and requirements.
To prevent heat loss, an adequate cover is required; the technician will provide available options and pricing.

Yes. The Spa Space® pool can be heated using an electric heat pump, allowing you to maintain the desired water temperature with reduced consumption.
The Spa Space® technician will provide guidance on correct heat pump sizing during the design phase.

Yes. The Spa Space® pool can be equipped with remote control systems.
For example, Smart Connect allows pH, chlorine, and temperature control via smartphone.
Specific functionalities depend on the system chosen during customization.

Installation and technical requirements

Yes. It is a single, fully assembled unit, moved by crane from street level to the installation site.

  • Crane access
  • For terraces: minimum slab load capacity of 600 kg/m²
  • For gardens: perfectly level installation base
  • Dedicated water and electrical connections according to the pre-installation sheet
  • Installation carried out directly by specialized Spa Space® technicians

Usually under a bench or next to the steps.
It can also be remotely positioned, depending on requirements, as defined with the technical office.

Maintenance, assistance and warranty

  • Exterior: avoid vinegar-based products; use chlorine-based products.
  • Low-pressure washer allowed, minimum distance 50–60 cm from joints.
  • Pool floor: battery-powered electric cleaner with double filtration system and telescopic pole supplied by us; use brushes gently.
  • Cushions: warm water and Marseille soap.

Yes. Polypropylene is smooth, non-porous, and easy to clean.

Yes. The Spa Space® pool can be emptied, but it is important to follow the technical office’s instructions to avoid damage to the shell and systems, as detailed in the user manual.

Assistance is provided directly by us, ensuring continuity and technical expertise.

Yes, according to the sales conditions and applicable regulations.

Value for money

The Spa Space® pool is a handcrafted, custom-made, and highly customizable product, using high-quality materials and including full installation by specialized technicians.

The price includes:

  • Custom design
  • Personalized monoblock production
  • Custom internal and external furnishings
  • Advanced technological features
  • Complete installation and testing
  • Direct technical support and assistance

The Spa Space® pool represents an investment in quality, durability, and full service, offering superior long-term value compared to standard or prefabricated products.

Contact us for any information about our products. Our team will be happy to assist you.